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maid.ae™ is a busy cleaning service and during busy times space is limited. In order to provide you and other clients with excellent customer service and access to appointments, we have a firm 24 hour cancellation policy.
Kindly review the booking and cancellation information below. Please note that by booking an appointment you are accepting the conditions of our cancellation policy. We really appreciate your business and hope you have a positive experience booking with maid.ae™. If you have any questions or concerns, please call us on our Toll free: 800663667
Booking and Cancellation
No less than a 24-hour notice of cancellation will be accepted for all cleanings. For those who do cancel and provide us with a 24-hour or more notice, we appreciate your consideration and no penalties will apply.
If you need to cancel your appointment, please call us at 800663667 or email us (info@maid.ae) at least 24hours in advance since we turn away other clients to hold your reservation. Any cancellations with less than 24hours notice will result in one half of the cost of your visit fee . Absolutely no exceptions can be made to our cancellation policy.